Privacy Notice

This Privacy Notice tells you which personal details Prince Edward Island Casino collects and what we do with them. We keep your data safe and use it only for clear reasons linked to running our casino.

What information do you collect?

Account details: your full name, home address, phone number, email address and date of birth.
Identity documents for our KYC checks.
Location data from geolocation checks.
Payment details, deposits, withdrawals and bets.
Your IP address, how you use the site, which browser you have and what device you play on.
Any message you send to our support team.

What legal basis lets you process my data?

To run the contract with you when you open and use an account.
To comply with Canadian requirements covering age, identity checks and anti-money laundering.
Where we have a legitimate interest, for example stopping fraud or making the site better.
When you agree, for sending promotional messages and setting non-essential cookies.

Why do you use my information?

To set up your account and let you play.
To handle payments in Canadian dollars.
So we can confirm you are of legal age, confirm your identity and know your location.
To detect fraud, money laundering and bonus abuse.
To offer Safer Play tools such as limits and breaks.
To reply to your emails and to send you the offers you requested.

Which rights cover my personal data?

Access: request one copy of everything personal we hold about you.
Correction: have us update any information about you that is inaccurate or outdated.
Deletion: have us erase data that no law still requires us to keep.
Objection: request that we cease processing your information for marketing purposes or on the basis of our legitimate interests.

Email help@princeedwardislandcasino.app and we will check who you are before we act.

How long do you keep it?

We hold account, identity and payment records for as long as Canadian anti-money laundering rules demand, which may be longer than your account stays open. After this period, the data is deleted or anonymized.

Do you use cookies?

Yes. Our Cookie Notice sets out each cookie in use and describes the ways you can control them.

Who do you share it with?

Payment companies that look after deposits to and withdrawals from your account.
Identity, age and location check providers.
Service providers for hosting, email, games and support tools.
Authorities, when Canadian law requires it.

We never sell your data to anyone.

Does my data leave Canada?

Some partners store or process data on servers outside the country. In those cases, contracts and other safeguards ensure your data is protected to a standard similar to the one it has here.

Is the site open to minors?

No. Only adults may use this site, and registration is closed to anyone under 19. We never set out to collect information about children or teenagers. Should someone under that age manage to sign up anyway, we shut down the account immediately and erase their personal data, keeping only the records we must retain by law. The Protecting Minors page has further information.

Can this notice change?

Yes. We revise it whenever our services change or the law does. The current version is always on this page, and we will send you an email about any major changes.

What protects my personal data?

Encrypted connections across the site.
Strict access controls for our team.
Regular security checks of our systems.

Can I stop marketing messages?

Marketing messages reach you only if you say yes to them. Want them to stop? Update your account settings, hit the unsubscribe button in a promo email, or simply email us, whenever you like.

Who do I contact with a question about my privacy?

Send your questions to help@princeedwardislandcasino.app.